Computers and technology play increasingly central roles in today's business environment. The productivity of your workforce and success of your business depend on the smooth functioning of your mission critical systems. Managing and delivering technical support can put a strain on your organization, both structurally and financially. The rapid pace of change can leave you without the resources you need... just when the right people, knowledge and equipment can be the key to your success.
ATS has the Solution...
Our team of Microsoft and Novell certified engineers understand the complexity of your technical and support requirements and will work with you to deliver outsourcing solutions that are right for your business needs and goals.
Keep your systems up and running with the help of our trained and experienced personnel.
Get your projects done on time with the aid of our consulting staff.
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On-site production facilities management. |
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Network design and installation. |
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Software consulting. |
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Depot-level maintenance and repair. |
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Parts replacement. |
With our technical support services, your organization will benefit from our expertise in providing you with solutions for reducing your costs with a single source for all your technology service needs.
On-site Production Facilities Management
We offer comprehensive on-site production facilities management services. Our highly skilled, reliable personnel are available 24 - 7 for all your hardware and software support needs.
We are proficient with:
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Atex/Sysdeco systems management and hardware repair |
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Call desk management |
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Network installation and design |
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Pre-press and work flow color management |
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Film image setters |
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Computer-to-plate plate-makers |
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Direct-to-press imaging |
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Software and hardware RIPs |
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PC/Mac repair and configuration |
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Remote systems |
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Teleconferencing installation and support |
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Press control maintenance |
Network Design and Installation
Our staff of Windows NT and Novell certified network engineers will design, install and certify a network to meet your present and future requirements. Network designs can include full redundancy, future expansion, upgradeable to 100 Mbps or fiber optic technology and network management monitoring packages.
Our software experts can offer consulting services on problems with proprietary advertising and editorial systems, color management, on-site workflow, operation systems and assistance on various software applications.
Depot-Level Repair and Parts Replacement
We provide quick repair and parts replacement service for all your advertising and editorial systems. We also have parts available for purchase and have the fastest turn-around time in the industry. If your equipment is too old for repair, our experts can offer you a range of upgrade options and will work with you to implement them.
We service systems and sub-system components from the following manufacturers:
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Alpha/Sun/PC platforms |
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Atex |
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Autologic/III |
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Canon |
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Crosfield |
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Dupont |
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ECRM |
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Eskofot |
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Fuji Photo Film USA |
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Harlequin |
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ICG |
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Linotype-Hell |
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Macintosh |
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Mitsubishi |
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Omni-Adast |
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Presstek |
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Sakurai |
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Screen |
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T/R Systems |
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Ultre |
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Unisys |